Hospitality Operations
for Airbnb Hosts

Hospitality Operations
for Airbnb Hosts

Hospitality Operations
for Airbnb Hosts

24/7 human concierge, daily operations, & reputation protection for your Airbnb,
so hosting feels lighter, guests feel supported, and you feel free.

24/7 human concierge, daily operations, & reputation protection for your Airbnb,

so hosting feels lighter, guests feel supported, and you feel free.

24/7 human concierge, daily operations,
& reputation protection for your Airbnb,

so hosting feels lighter, guests feel
supported, and you feel free.

Easy, flat fee subscription · Pause or cancel anytime

Easy, flat fee subscription · Pause or cancel anytime

Guests Feel Supported. You Feel Free.

Guests Feel Supported. You Feel Free.

We take the daily hosting complexities off your plate, handling every detail with a level of care that feels like your own.

We take the daily hosting complexities off your plate,
handling every detail with a level of care that feels like your own.

We take the daily hosting complexities
off your plate, handling every detail with
a level of care that feels like your own.

24/7
Human Concierge

All guest care & communication
from booking through checkout,
handled by real, caring humans 24/7.

24/7 Human Concierge

All guest care & communication from booking
through checkout, handled by real, caring humans 24/7.

24/7
Human Concierge

All guest care & communication
from booking through checkout
handled by real, caring humans 24/7.

Daily
Operations

Cleaners, turnovers, and vendors
coordinated for you, so your property
stays clean, comfortable, and ready.

Daily Operations

Cleaners, turnovers, and vendors coordinated for you,
so your property stays clean, comfortable, and ready.

Daily
Operations

Cleaners, turnovers, and vendors
coordinated for you, so your property
stays clean, comfortable, and ready.

Reputation Protection

Reviews, ratings, and guest feedback tracked with the insights you need to earn and protect a five-star reputation.

Reputation Protection

Reviews, ratings, and guest feedback tracked with the insights you need to earn and protect a five-star reputation.

Reputation
Protection

Reviews, ratings, and guest feedback
tracked with the insights you need to
earn and protect a five-star reputation.

We coordinate directly with your local contacts, always looping you in for approvals and major decisions · Bilingual support available in English & Spanish

We coordinate directly with your local contacts, always looping you in for approvals and major decisions.

Bilingual support available in English & Spanish

We coordinate directly with your local contacts,
always looping you in for approvals and major decisions.

Bilingual support available in English & Spanish

Hosts Love Pancake Because We Truly Get It

Hosts Love Pancake Because We Truly Get It

Designed for hosts by hosts who understand what's at stake with every guest, booking, and review.

Designed for hosts by hosts who understand what’s at stake with every guest, booking, and review.

Designed for hosts by hosts
who understand what’s at stake
with every guest, booking, and review.

Free Up Your Days, Nights, and Weekends

Pancake handles the heavy lifting around the clock
— so you can focus on what matters most like your work, family, or just enjoying life.

Free Up Your Days, Nights, and Weekends

Pancake handles the heavy lifting around the clock

— so you can focus on what matters most like your work, family, or just enjoying life.

Free Up Your Days, Nights, and Weekends

Pancake handles the heavy lifting around the clock — so you can focus on what matters most
like your work, family, or just enjoying life.

Enjoy Calm, Consistent Operations

Everything from guest check-ins to turnovers is handled with thoughtful care
— so you can finally relax with total peace of mind.

Enjoy Calm, Consistent Operations

Everything from guest check-ins to turnovers is handled with thoughtful care

— so you can finally relax with total peace of mind.

Enjoy Calm, Consistent Operations

Everything from guest check-ins to turnovers
is handled with thoughtful care — so you can
finally relax with total peace of mind.

Experience Our Five-Star, Signature Touch

We learn your house rules and property details inside out
— ensuring every guest receives the five-star care you want.

Experience Our Five-Star, Signature Touch

We learn your house rules and property details inside out

— ensuring every guest receives the five-star care you want.

Experience Our
Five-Star, Signature Touch

We learn your house rules and property details inside out — ensuring every guest receives
the five-star care you want.

🥞
Pancake follows the Golden Rule: All guests are treated with kindness, respect, and the warmest hospitality.

🥞

Pancake follows the Golden Rule:
All guests are treated with kindness, respect, and the warmest hospitality.

🥞
Pancake follows the Golden Rule: All guests are treated with kindness, respect, and the warmest hospitality.

Getting Started with Pancake is Simple

Getting Started with Pancake is Simple

Three quick steps and you're up and running.

Three quick steps and you're up and running.

Three quick steps and you're up and running.

1. Join Pancake

1. Join Pancake

1. Join Pancake

Start your easy, flat fee subscription to get 24/7 hospitality operations
for one listing or your entire portfolio. Pause or cancel anytime.

Start your easy, flat-fee subscription to get
24/7 hospitality operations for one listing or
your entire portfolio. Pause or cancel anytime.

2. Share Your Details

2. Share Your Details

2. Share Your Details

Tell us about your property's unique setup, local service team, and hosting preferences (10–15 min) so our team can fully operate your listings.

Tell us about your property's unique setup, local service team, and hosting preferences (10–15 min)
so our team can fully operate your listings.

3. Connect Your Concierge

Grant Pancake co-host access. We'll look after
your guests, daily operations, and reputation 24/7
so you can sit back, relax, and enjoy your freedom.

  1. Connect Your Concierge

3. Connect Your Concierge

Grant Pancake co-host access. We'll look after your guests, daily operations,
and reputation 24/7 so you can sit back, relax, and enjoy your freedom.

Pancake handles the heavy lifting for you day and night, but you stay in full control.
We never modify your pricing, calendar, or listing settings without your direct approval.

Pancake handles the heavy lifting for you day and night, but you stay in full control. We never modify your pricing, calendar, or listing settings without your direct approval.

Made for One Listing & Entire Portfolios

Made for One Listing
& Entire Portfolios

$199 per listing for First Batch of 6 Hosts.

$299

$299

$199 per listing for First Batch of 6 Hosts. Easy, flat fee subscriptions for everyone.

Easy, flat fee subscriptions for everyone.

$199

per month · 1 listing

24/7 Human Concierge

Reputation Protection

Instant Care Resolution

Daily Operations

Bilingual Support (English & Spanish)

Easy, flat fee subscription · Pause or cancel anytime

$199

per month · 1 listing

24/7 Human Concierge

Reputation Protection

Instant Care Resolution

Daily Operations

Bilingual Support (English & Spanish)

Easy, flat fee subscription · Pause or cancel anytime

$199

per month · 1 listing

24/7 Human Concierge

Reputation Protection

Instant Care Resolution

Daily Operations

Bilingual Support (English & Spanish)

Easy, flat fee subscription · Pause or cancel anytime

Smooth Operations,
Warm Hospitality, Done Right

Smooth Operations,
Warm Hospitality, Done Right

Who manages my guest communications?

How are daily operations handled?

How is my reputation protected?

What is outside of Pancake’s scope?

How are guest & property needs resolved?

Will I stay in control of my Airbnb?

What happens after I sign up?

How does the monthly subscription work?

Sit Back, Relax
& Let Pancake Handle Your Airbnb

Sit Back, Relax
& Let Pancake
Handle Your Airbnb

Start your easy, flat fee subscription and get 24/7 hospitality operations running today.

Start your easy, flat fee subscription and get 24/7 hospitality operations running today.

Start your easy, flat fee subscription and get 24/7 hospitality operations running today.

Easy, flat fee subscription · Pause or cancel anytime

Easy, flat fee subscription · Pause or cancel anytime

© 2026 Pancake. All rights reserved.

Pancake provides remote hospitality operations and dedicated support for hosts, co-hosts, and property managers.
We act as your hospitality partner and do not provide on-site property management, real estate brokerage, or insurance services.

Pancake is an independent service provider and is not affiliated with, endorsed by, or partnered with Airbnb, Inc. or Vrbo.

© 2026 Pancake. All rights reserved.
© 2026 Pancake. All rights reserved.

Pancake provides remote hospitality operations and dedicated support for hosts, co-hosts, and property managers. We act as your hospitality partner and do not provide on-site property management, real estate brokerage, or insurance services. Pancake is an independent service provider and is not affiliated with, endorsed by, or partnered with Airbnb, Inc. or Vrbo.

© 2026 Pancake. All rights reserved.

Pancake provides remote hospitality operations and dedicated support for hosts, co-hosts, and property managers.
We act as your hospitality partner and do not provide on-site property management, real estate brokerage, or insurance services.
Pancake is an independent service provider and is not affiliated with, endorsed by, or partnered with Airbnb, Inc. or Vrbo.